Event timeline
A shared account of the event: what happened, the sequence of decisions, and where AI entered the workflow.
Turn AI incidents and near misses into safer clinical workflows.
Understand what happened, how the workflow contributed, and what your team should change. Clinically led review, with clinical and technical perspectives together.
Business inquiries only.
Do not send patient information, incident files, or patient safety work product by email.
Introducing AI PSO by Skovos
A new way to learn together.
Watch the launch film 55 seconds
How AI PSO helps participating health systems turn AI safety events into shared learning.
Read the video transcript
AI is already part of patient care. But when it makes a mistake, fixing that one error isn’t enough. Health systems need a way to learn from it. Introducing AI PSO by Skovos—an AHRQ-listed patient safety organization built for artificial intelligence. AI PSO gives participating health systems a place to report AI safety events under federal patient safety protections—so they can identify recurring problems and share lessons across organizations and vendors. The goal is simple: turn individual reports into shared learning that helps prevent the same mistakes from happening again. Already working with a patient safety organization? AI PSO can work alongside it, with a focus on AI. AI PSO by Skovos. A new way to learn together—and make AI safer for patients.
Reconstruct what happened
A shared account of the event, the sequence of decisions, and where AI entered the workflow.
Clinical and technical together
Workflow design, human handoffs, safeguards, and the limits of what can be concluded.
Leave with a plan
Prioritized changes with provider-assigned owners and measurable checks.
AI incident and near-miss review
From an event
to an improvement plan.
A focused review for a healthcare provider examining an AI-related incident or near miss in one clinical workflow. Bring clinical and technical perspectives together around what your team can change.
Contributing factors
Clinical and technical findings: workflow design, human handoffs, safeguards, missing evidence, and limits of what can be concluded.
Improvement plan
Prioritized changes, provider-assigned owners, and measurable checks to understand whether each change helped.
Team review
A facilitated discussion of the findings and one scheduled progress review to support the team's follow-through.
One provider. One event. One clinical workflow. Scope, evidence requirements, fixed fee, delivery schedule, and follow-through are agreed in writing before work begins.
Patient safety for the AI era
Build patient safety
into your AI conversation.
Identify, review, and respond to AI-related safety risks across clinical workflows. AI PSO reviews the event. The patient-safety workflow in Skovos is where a participating health system can surface concerns, route them to the right reviewers, and keep a clear record. Help shape the next layer of oversight.
High-risk recommendation flaggedExample signal for clinical review
Patient Safety
A proposed view of AI-related safety concerns.
12High-risk eventsRequiring review
28Under reviewAcross 6 clinical areas
341Policy checksExample activity
99.2%Review coverageIllustrative metric
Incident queue
Recent eventsPolicy checksSample data| Event | Agent | Clinical area | Severity | Status | Last activity |
|---|---|---|---|---|---|
| Inappropriate treatment recommendation | Care Summary Agent | Oncology | Critical | Escalated | 12 min ago |
| Contraindicated medication suggested | Clinical Decision Agent | Cardiology | High | Under review | 28 min ago |
| Missing key differential diagnosis | Triage Agent | Emergency | Medium | In progress | 1 hour ago |
| Unsupported lab result | Note Generation Agent | Internal Medicine | High | Escalated | 2 hours ago |
| Unsafe discharge advice | Patient Outreach Agent | Primary Care | Medium | Reviewed | 3 hours ago |
Hold for reviewProposed control on supported connections
Escalated to reviewerExample route to a clinical safety team
Surface safety concerns
Explore ways to flag potentially harmful AI outputs and behaviors.
Route to reviewers
Define who reviews each concern and how the right team gets involved.
Document oversight
Design a clear record of the review, decisions, and follow-up actions.
Help shape what comes next. We are inviting potential founding partners to shape the workflow. Bring a process description or a de-identified example, and we will discuss a potential engagement with agreed scope, responsibilities, and deliverables.
A dedicated patient safety service
Clear scope.
Clear boundaries.
You can engage AI PSO without purchasing Skovos software. PSO services and software have distinct scopes, reporting routes, and access arrangements.
AI PSO's federal listing applies to the PSO. It is not an endorsement or approval of Skovos software, any AI system, or a clinical outcome. The provider retains responsibility for patient care, urgent response, and implementing changes.
Discuss an AI safety reviewStart with a conversation
Discuss a focused
AI safety review.
Tell us your name, role, organization, and how to reach you. We will discuss fit, scope, fee, and timing. Provider counsel can request the service scope and participation materials.
Email contact@skovos.ai